Last updated: 27/11/2025

This Privacy Policy explains how Revida Aesthetics collects, uses, stores and protects your personal information when you visit our website, make a booking, contact us, or use our services.

We are committed to protecting your privacy and ensuring that your personal data is handled safely, securely, and in compliance with the UK GDPR and Data Protection Act 2018.

We may collect and process the following information:

• Name
   
• Email address
   
• Phone number
   
• Address (if provided)
   
• Date of birth (for certain treatments)
   
• Medical information disclosed for treatment safety
   
• Photos (before/after treatment with your consent)
   

• Appointment details
   
• Payment confirmations (handled securely via third-party providers such as Fresha)
  We do not store or access your full card details.
   

• IP address
   
• Browser type
   
• Device information
   
• Cookies and usage data
   
• Pages visited, time spent, and interactions
   

This information is collected through analytics tools (e.g., Google Analytics, Meta Pixel).

We use your data to:

• Provide and manage treatments
   
• Book and confirm appointments
   
• Respond to messages, enquiries, or concerns
   
• Send appointment reminders and follow-up information
   
• Improve our website and services
   
• Maintain health and safety records
   
• Comply with legal and insurance obligations
   
• Provide marketing updates (only with your consent)
   

We may send you marketing emails, offers, or updates if:

• You opted in voluntarily
   
• Or you are an existing client (soft opt-in allowed)
   

You can opt out at any time by clicking “unsubscribe” or contacting us directly.

We do not sell or share your personal data with third parties except for:

• Booking & payment providers (e.g., Fresha)
   
• Email or SMS providers (for reminders & marketing)
   
• Analytics services (Google, Meta)
   
• Insurance or legal bodies (only if required)
   

All third-party partners meet GDPR compliance standards.

We will never share your photos or videos publicly without your explicit written consent.
You may withdraw consent at any time.

We store your information securely using:

• Encrypted devices
   
• Password-protected systems
   
• GDPR-compliant software providers
   

We keep treatment records for 7 years (legal requirement).

You have the right to:

• Access your data
   
• Correct inaccuracies
   
• Request deletion (in some cases)
   
• Withdraw consent
   
• Restrict processing
   
• Object to marketing
   
• Lodge a complaint with the ICO
   

Our website uses cookies to:

• Improve user experience
   
• Remember preferences
   
• Analyse website usage
   
• Assist in marketing and retargeting ads
   

You can disable cookies in your browser at any time.

Our website may contain links to external sites. We are not responsible for their content or their privacy practices.

We may update this policy occasionally. The revised version will always be posted on this page with an updated date.